Shipping policy

Last Updated: August 20, 2026
US Only + Free Shipping: VAREVIA currently ships only within the United States and offers free standard shipping on all eligible US orders.
Shipping Coverage
We currently ship only to addresses within the United States; international shipping is not available. If the system does not accept your US address at checkout, please email support@vareviahome.com before placing your order.
What Free Shipping Includes
Free shipping refers to the standard delivery service provided by VAREVIA for eligible orders with delivery addresses within the US. Unless explicitly stated otherwise at checkout, free shipping does not include expedited shipping, white-glove service (delivery inside the home and placement), assembly, installation, storage, re-delivery, or other optional services.
Order Preparation Time: 1 to 3 Business Days
Once a complete order is received, most orders are verified, processed, packed, and prepared for shipment within 1 to 3 business days. Weekends and US federal holidays are not counted as business days. If we are unable to ship within the promised timeframe, we will provide an updated estimated shipping date and, as required by law, offer you the choice to accept the delay or cancel the unshipped items for a prompt refund.
Standard Shipping: 5 to 8 Business Days
Once shipped, standard delivery typically takes 5 to 8 business days. Including the typical 1 to 3 business days for preparation, the total estimated time from order placement to delivery is 6 to 11 business days. Unless explicitly guaranteed, estimated delivery dates are for reference only. Shipping times may be affected by carrier capacity, weather, local traffic conditions, holidays, service limitations in remote areas, incorrect addresses, delivery appointment scheduling, or other events beyond our reasonable control.
Tracking and Split Shipments
If tracking is available, we will send tracking information to the email address used at checkout. Items may be shipped in separate batches due to factors such as product size, inventory location, availability, or carrier requirements. You will not be charged additional standard shipping fees if your order is split into multiple shipments. Address Accuracy and Changes
You are responsible for providing a complete and deliverable address, including apartment or suite numbers, access instructions, and contact details. Please email us immediately if you need to change your address. We will do our best to assist, but once shipment processing has begun, it may not be possible to change the address. Costs arising from incorrect or incomplete addresses, refused deliveries, missed appointments, or uncollected packages may be deducted from any refund, to the extent permitted by law and where such costs are reasonable.
International Shipping
VAREVIA does not currently accept orders for delivery outside the United States. Should our shipping coverage change, we will update this policy before offering delivery services to other countries or regions.
Lost, Damaged, or Delivery Issues
Please inspect your package and items promptly. If you discover missing, damaged, or incorrect items, please retain all packaging materials and email support@vareviahome.com with your order number, tracking information, and clear photos. We may ask for your cooperation in an investigation with the carrier. Verified issues will be resolved in accordance with our refund policy and applicable laws.
Risk of Loss
Liability for loss or damage is determined in accordance with applicable laws. Nothing in this policy transfers the carrier's risk to you prior to the point in time prescribed by mandatory consumer protection laws.